Welcome to AB Medical Supplies Plus (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:

www.abmedicalsupplies.com
and/or purchase products or interact with our services.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Information you voluntarily provide, including:

  • Full Name

  • Phone Number

  • Email Address

  • Billing and Shipping Address

  • Payment details (processed securely through third-party payment providers)

  • Prescription information (if required for certain medical equipment)

b) Medical Information

For certain orders (e.g., respiratory or diabetic devices), we may collect:

  • Prescription documentation

  • Physician information

  • Medical equipment usage details
    This information is handled securely and confidentially.

c) Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and referring/exit pages

  • Cookies and tracking technology data

2. How We Use Your Information

We use collected data to:

  • Process and fulfill orders

  • Verify prescriptions when required

  • Communicate with you regarding your account, orders, or support requests

  • Improve website functionality and user experience

  • Send promotional offers (you may opt out at any time)

  • Comply with legal, regulatory, and medical equipment documentation requirements

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only with:

  • Service providers (payment processors, delivery companies)

  • Medical professionals when required to validate prescriptions

  • Government or regulatory bodies when legally required

  • Website analytics and security tools to protect our site and prevent fraud

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website performance. You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement reasonable technical and administrative safeguards to protect your personal information. While we strive to protect all data, no online transmission is 100% secure, and users share information at their own risk.

6. Retention of Information

We retain personal and medical information only as long as necessary for:

  • Order fulfillment and product warranty support

  • Compliance with medical equipment regulations

  • Legal and tax documentation requirements

7. Children’s Privacy

Our website is not intended for children under 18, and we do not knowingly collect data from minors without parental or guardian consent.

8. Your Privacy Rights

Depending on your state or region, you may have rights to:

  • Access a copy of your information

  • Request correction or deletion

  • Withdraw consent for marketing communications

  • Restrict certain data uses

To submit a request, contact us using the details below.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised “Last Updated” date.